At KETTLER USA, we provide fast, reliable, and transparent shipping for KETTLER products.

1. Free Shipping Offer
Enjoy free standard shipping on qualifying orders within the contiguous United States. Shipping fees for other orders are calculated at checkout.

2. Logistics Partners & Shipping Methods
We work with trusted U.S. carriers and select the appropriate method based on order size, weight, and address.

3. Shipping Time & Processing
Orders are normally processed in 1–2 business days. Standard delivery generally takes 3–6 business days after shipment.

4. Shipping Restrictions
Large outdoor furniture may require a physical delivery address or a scheduled curbside delivery.

5. Order Tracking
Once shipped, your confirmation email includes a tracking number. You can also view order status in your account.

6. Post-Delivery Support
Eligible returns, exchanges, and KETTLER warranty support are available under the applicable policies.